We understand that plans change unexpectedly, and as a result, we offer partial refunds for issues arising during your stay. In the event that any major concerns or inconveniences are encountered, a refund for half of the night can be arranged if it is not resolved.

Refunds could take up to 5 business days to process depending on the means of payment and your financial institution. We aim to ensure the utmost satisfaction of our valued guests, and our refund policy is designed with fairness in mind. If you have any further questions, or require clarification, please reach out to our dedicated customer support team.
Thank you.